Delete your account

You can delete your AmarKarigor account at any time. This page explains how, exactly which data is deleted, and which data is kept in anonymised form. The same information is shown in the app before you confirm deletion.

Option 1 — in the app (recommended, immediate)

1. Open AmarKarigor and log in.
2. Go to Profile → Settings → Delete account.
3. Read the summary of what will be deleted. If you have active jobs, complete or cancel them first.
4. Type DELETE in the confirmation box and tap “Delete my account”, then “Yes, delete” on the final confirmation.
5. Your account is deleted immediately and you are logged out. This cannot be undone.

Option 2 — by email

If you no longer have the app installed, email support@rimonlabs.com with the subject “Delete my account”, from the email address you use to log in (your Google email or the email you receive sign-in codes at). If you write from another address, we will ask you to confirm from your login address. We complete verified requests within 7 days.

What is deleted

Immediately on deletion:

• Your login (your email address and, if you used it, the link to your Google account) is removed from the authentication system. If you log in again later with the same email address or Google account, a fresh, empty account is created.
• Your profile: name replaced by "Deleted user", phone number removed, profile photo deleted.
• Saved addresses.
• Device push-notification tokens (no more notifications).
• Your in-app notification inbox.
• The text of chat messages you sent is replaced with "[deleted]" and chat images you sent are removed; the other participant no longer sees your original content.
• Technician profile data (headline, bio, expertise, service areas, work photos, availability) and identity-verification documents (NID images, selfie, address).

What is kept (anonymised)

To keep the other party's records and the public statistics correct, the following are kept but are no longer linked to your identity (they point to the anonymised "Deleted user" placeholder):

• Jobs / service requests you were part of, including status history, diagnosis, and final price — the other party (customer or technician) can still see their own job history.
• Reviews you wrote, shown under "Deleted user"; reviews you received as a technician remain part of the public record but your profile is no longer listed.
• Price records — already anonymised (category, area, amount only); they contribute to aggregated "typical price" statistics and never identify anyone.
• Reports you filed or that were filed about you, and audit logs of admin actions — retained for safety and legal-compliance purposes.
• Analytics events — kept as anonymous usage counts.

Backups of our database may contain your data for up to 30 days after deletion, after which they are overwritten.

Partial deletion without closing the account

• Delete a saved address, work photo, or your profile photo from the corresponding screen.
• Revoke the location or notification permission in Android settings.
• Log out on a device to remove that device's push token.
• Contact support to have a specific review you wrote hidden.

Questions?